Description
Notify your credit card company of an erroneous duplicate charge to your account with this letter template. Enclose a copy of the bill along with a detailed accounting of your contact with the merchant who initiated the charge, and request that the charge be removed from your account.
[Date]
[Recipient Name]
[Title]
[Company Name]
[Street Address]
[City, ST ZIP Code]
Dear [Recipient Name] :
My most recent statement shows a charge in the amount of $[amount] on [Date] . This is a duplicate charge by the business, [Business Name] .
I contacted [Business Name] and spoke with [Name] , who declined to remove the duplicate charge, even though business records did not prove that two separate transactions were made at different times for the same amount.
Enclosed is a copy of my statement with the duplicate charge highlighted. I have also enclosed a copy of the bill on which the charge originally appeared, and a copy of the cancelled check showing that I paid that charge. Please remove the duplicate charge from my account. Thank you for your prompt attention to this matter.
Sincerely,
User
Enclosure